Privacy Policy

1. Introduction

Welcome to Euphoria FM. We are a hobbyist internet radio station operated as an individual entity based in the United Kingdom. We are committed to protecting your privacy and processing your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (euphoriafm.co.uk) and use our live radio streams, request services, or participate in our Fan Wall chat feed.

2. The Data We Collect

We may collect and process the following types of personal information:

• Technical & Usage Data: This includes your IP address, browser type, device info, operating system, and details about how you interact with our website (such as page visits, duration, and stream status). We collect this using anonymized Google Analytics cookies and standard server logs.
• Song Requests & Dedications: If you use our song request system, we collect the name (or alias) you provide, the dedication message, the selected track, and your IP address (processed solely to enforce rate-limiting, prevent spam, and verify security).
• Fan Wall (Shoutbox) Messages: If you post messages on our Fan Wall chat feed, we collect the name (or alias) you provide, the message content (up to 240 characters), a timestamp, and your IP address. Your name and message are displayed publicly on the live chat feed. IP addresses are processed to prevent spam, enforce rate limiting, and facilitate moderation/deletion.
• Communication Data: If you contact us directly via email, we will retain your email address and the content of your message to respond to your inquiry.

3. Cookies and Local Storage

We use Google Analytics to monitor website traffic and performance. Google Analytics uses cookies to collect standard internet log info and visitor behavior details. We have configured Google Analytics to anonymize your IP address prior to storage to protect your identity.

We also use local browser storage (such as localStorage) for essential PWA functions and user preferences. This includes storing your bookmarked favorite tracks (under the "euphoria_faves" key), your scheduled show alert subscriptions ("euphoria_show_alerts"), PWA installation banner dismissal timestamps, and offline player cache details. This data remains entirely on your local device and is never sent to our servers.

4. Lawful Bases for Processing

Under the UK GDPR, the lawful bases we rely on for processing this information are:

• Consent: For Google Analytics tracking cookies. You can manage or disable cookies via your browser settings.
• Legitimate Interests: To run the song request and Fan Wall systems securely, prevent spam, rate limit actions, moderate user submissions, and maintain the stability and security of our servers.

5. Data Retention

We retain your personal data only as long as necessary:

• IP addresses and details associated with song requests are retained for up to 1 month before being automatically cleared.
• Fan Wall (Shoutbox) Messages: To keep our database compact and clean, chat messages are automatically pruned and permanently deleted from our database after 14 days.
• Google Analytics data is retained in accordance with Google's standard retention policies (typically 14 months).
• Any communication emails are kept for as long as required to resolve your request.

6. Data Sharing

We do not sell, rent, or trade your personal data. We only share anonymized technical usage data with Google Analytics to analyze traffic. Standard server infrastructure logging is processed securely by our web hosting provider (Hostinger).

7. Browser Notifications

If you choose to enable scheduled show alerts or admin studio broadcasts, our PWA uses the browser's Web Notifications API and Service Worker to deliver local alert messages to your device. You can enable or disable these notifications at any time via your browser settings or PWA controls.

8. Your Rights

Under UK data protection law, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate or incomplete.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.

If you make a request, we have one month to respond to you. Please contact us via our email below to make a request.

9. Data Controller & Contact Info

The Data Controller for the website and services is Euphoria FM (Individual). If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at hello@euphoriafm.co.uk.

If you remain unsatisfied with how we handle your data, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk).